Deret Group Adopts Spacefill’s Digital Portal for All Its Sites


As part of its digital transformation, the French logistics and transport provider Deret Group is relying on Spacefill’s technology to enhance its customer experience and improve logistics collaboration.


Deret Group has chosen Spacefill’s “360° Logistics Portal” as its unified customer portal across all of its sites. This scalable SaaS solution allows the company to continue digitizing its operations, both for clients and internally. “To stay competitive, it is essential to offer the best customer experience when managing our logistics and transport operations,” explains Xavier Prévost, Director of IT & Business Solutions at Deret Group.

 

“Spacefill’s digital portal is fully integrated into our data platform, powered by our WMS and TMS systems. It is continuously evolving to better meet needs for transparency, consistency, and speed.” Interoperable with all WMS systems used by the company, the collaborative platform is adaptable to omnichannel, B2B, and e-commerce business needs.


Features that meet Deret’s business needs — and its clients'


The global contract between Deret and Spacefill took effect at the beginning of 2025, with a gradual rollout across all logistics and transport operations. Within just three months, the first customer applications were up and running, WMS systems were connected, and data was fully secured and synchronized. “In less than a year, we were able to integrate and co-develop many high value-added features that precisely address both our operational needs and those of our clients,” continues Xavier Prévost.


Among the features enhanced by Deret’s feedback, collaborative dispute management stands out — including incident escalation, shared monitoring, full traceability, and even billing. This module, designed with input from field operators, helps reduce errors, streamline communication, and allow teams to focus on higher value-added tasks.


The partnership between Deret Group and Spacefill will soon expand the portal to include transport operations, enabling end-to-end management and CO₂ emissions tracking, helping clients better manage their environmental impact. “Tomorrow, the portal will become the unified customer relationship interface for sales, operations, customer service, and IT teams,” the company concludes.

 

Source: voxlog.fr